Please contact us if you have any questions or concerns.
At this stage we are not charging any fees for cancellations of our regular scheduled classes. However, this means we do rely on everyone’s assistance to make this work. We’d appreciate if you could give us as much notice as possible if you are unable to make a class so that we can make the spot available for someone else.
We will review this approach and will make adjustments if need be.
In the event that we have to cancel a class due to unforeseen circumstances, you retain your credits, and they can be used for any other available class. If you have purchased a single class pass, you can obtain a refund or you can re-book for another class.
Your class pass is transferrable to a nominated person. The nominated person’s details will be required, and the nominated person will need to agree to Sanará Studio’s terms & conditions. The class pass credits can be shared with the nominated person on an ongoing basis.
Class passes are non-refundable.
Validity for class passes:
Due to the Sanará membership including unlimited access to classes, it is non-transferrable.
If you need to pause your membership for a duration of time, please give us at least 7days’ notice prior to the next direct debit date.
You can cancel your membership at any time with 7 days’ notice prior to the next direct debit date.
Courses and workshops are non-refundable. Prior to commencement, the entire course or workshop may be transferrable to another person, but this will need to be assessed on an individual basis.
T&C’s are specific to each retreat and are communicated at time of booking.